Returns

Return policy

Deadline:
30 days from delivery date

Condition:
Unused, original packaging + proof of purchase required

How to start:
Email 📩 info@brother-vinni.com

Refunds

Processing time:
10 business days after we receive your return

Method:
Refund to original payment

Bank delays:
May take 3-5 extra days

Problem?
Contact us if no refund after 15 business days

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Need more specifics?
For the nitty-gritty — the FAQ has answers.