We support secure payments and accept payments via bank cards, apple pay, google pay, PayPal, stripe.

We deliver orders all over the world.

We will dispatch your order within 1-3 business days.

In peak periods please allow for up to 6 business days for dispatch.

When your items have been dispatched, we will send a notification email to your registered email address. The tracking number is normally available within the next few days of dispatch.

You can then track your order using the code at our Track Order page.

Standard International Shipping: 8-20 business days.

However, most orders are delivered within 5 - 10 days.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@brother-vinni.com.

We will notify you once we’ve received your return and refund you money on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

In case of any problem with your order, please contact us at info@brother-vinni.com.

We have full FAQ version page there, please, check it if you have some additional questions.